Deluxe Sky Terrace (One Bedroom)
- Private bath with shower
- Balcony with hammock
- Access to a private 2nd floor sky terrace with lounge chairs, hydro spa tub and half bathroom
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service - Available upon request
Deluxe Grand Sky Terrace (Two Bedroom)
Two connecting rooms: one room with a king bed and a second room with two double beds. We packed this crowd pleaser with everything your entourage needs. Live it up and rock the show in style.
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant
This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds. Don’t forget the living and dining room areas to top off your stay.
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with Personal Assistant
This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom
Rock Suite with one room with a king bed, and a second room with two double beds. Don’t forget the living and dining room areas to top off your stay.
Rock Star Suite Ocean Front (Two Bedroom) with Personal Assistant*
Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness. *On request only
Accessible Rooms at Hard Rock Hotel Riviera Maya - Hacienda Section
To accommodate our guests with wheelchairs or mobility disabilities, we have ramps throughout our hotel. This includes reception/bar areas, restaurants, pool area, convention center, and there are elevators located in all buildings and lobbies. Disability toilets are available at all restaurants, lobbies, pool areas and the convention center.
Accessible Rooms Include:
- Wheelchair accessible light switches
- King size bed
- Door widths are 90cm (include bathroom door)
- Extra floor space for wheelchair
- Bathroom sink height is 65 cm for wheelchair access
- Bathroom has toilet, bath and shower support rails
- Roll-in shower
- Bed height varies from 50-60 cm with a 6-inch space under the bed to fit a hoist
Hard Rock Hotel Riviera Maya – Heaven: Adults-only section
-
Deluxe Gold King
-
Deluxe Gold Double Beds
-
Deluxe PURE WELLNESS® King
-
Deluxe Swim-up King
-
Diamond King
-
Rock Royalty Partial Ocean View King
-
Deluxe Sky Terrace (One Bedroom)
-
Rock Suite Ocean Front (Two Bedroom) with Personal Assistant
-
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with Personal Assistant
-
Rock Star Suite Ocean Front (Two Bedroom) with Personal Assistant* *On request only