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This hotel is a tribute to the Mayan civilization: from the architecture, which includes features such as palm leaf and stone roofs, to replicas of statues of Mayan gods, in allusion to numerous tales and characters from history.
Venue Overview
The Iberostar Quetzal hotel, located right on the beach, is a tribute to the Mayan culture. This 5-star All-Inclusive hotel combines traditional culture with luxury, creating an ideal place for a family vacation. The extensive Mayan heritage of the area of Playa del Carmen, on the Riviera Maya, provides guests an enjoyable vacation while being immersed in a unique world unknown to most.
The best beaches. One of the privileges the Iberostar Quetzal hotel offers is its proximity to the sandy beaches and clear waters of the Yucatan Peninsula and in particular at Playa del Carmen. A few minutes’ walk is all it takes to relax on the sand and enjoy a relaxing holiday.
Inspired by the Mayans. Few have the opportunity to feel like they’re part of an archaeological exhibition and delve into the Mayan ruins that are found within the hotel. The construction has been very faithful to the Mayan culture, from the architecture, which has maintained the traditional palm leaf roofs to the stone statues depicting different characters and magical stories.
Sports, relaxation and fun for all. The Iberostar Quetzal hotel offers many activities to choose from. The whole family will enjoy playing sports and the youngest of the family will love the Star Camp. Vacations are always a good time to relax and allow yourself to be pampered: the hotel's spa is the place to find that calm and get a massage, among other things. To cap off the day, every night the hotel is filled with the lights and colors from its live performances.
As a leader in responsible tourism, Iberostar has implemented 300+ safety measures backed by a Medical Advisory Board and world-renowned accredited institutions. The all-inclusive package focuses on the guest experience along with sustainability practices to take care of the environment. Experience a vacation carefully designed with care.
Resort Amenities
Restaurants, Bars, & Lounges
Complete in harmony with its lush, jungle setting the 5-star, all-inclusive Iberostar Quetzal hotel provides a tropical escape. Sports enthusiasts have all sorts of fun challenges on land and water, while exhilarating entertainment will keep the entire family engaged and the food lovers can delight in various buffets and a la carte restaurants. It’s all here with your all-inclusive stay, in a setting that lets total relaxation come naturally.
Cozumel Buffet
Superb international fare expertly prepared and beautifully presented. Located next to La Gondola Italian Restaurant.
Uxmal
Superb steakhouse dining featuring the most sumptuous cuts of meat prepared as you like it. Located by the pool.
La Gondola
A veritable showcase of the finest Italian cuisine. Located by the Quetzal lobby.
El Paso Bar
Perfect for a quick refreshment in between activities or just to relax and people watch. Located by the Quetzal lobby.
La Cascada Bar
Conveniently serving you right at poolside. Located at the pool.
Beach Bar - Kiosko
Climb out of the surf and right into a tall cool beverage. Located on the beach.
La Plaza Bar
Grab something before the curtain goes up or at intermission. Located at the theatre.
Ice Cream Stand
Nothing refreshes like a cool, smooth ice cream on a hot day. Located at the beach entrance.
Sports Bar
Catch up on all the scores in this bar.
Resort Amenities
Free Wi-Fi
All-inclusive
A la Carte Dining
Kids Club (Ages 4-12)
Exclusive Star Prestige Area ($)
Outdoor Fresh Water Pool
Pool
Beachfront Massage (with charge $)
Tennis
PADI Certified Scuba Center (with charge $)
Professional shows
On-site Medical Service (Charge)
Babysitting Services (Charge)
Water Sports
Spa Sensations (Charge)
Meeting Rooms (Charge)
Iberostar App
Sea front hotel
Specialty Restaurants
Parking
Sand beach
Childrens Programs
The entertainment is non-stop at the 5-star, all-inclusive Iberostar Quetzal Hotel. A dazzling array of activities and programs will keep kids of all ages and interests engaged and also keep adults total indulged. Shows, dancing, games of every description and an incredible spa just to pamper yourself and relax. It’s all here for the vacation of a lifetime.
Aqua Fun
A place to swim just for the youngsters. Located in the Kid’s Club.
Hours: 8:00 AM- 6:00 PM.
For children from 4-12 years old.
Star Camp (Kids Club ages 4-17)
Rooms
Standard Room Amenities
One King or Two Double Beds
Digital safe
Flat-screen TV
Alarm clock
Air conditioning and ceiling fan
Coffee maker
Iron and ironing board (on request)
Free WIFI
Double
In the Standard room, you have all the amenities you could wish for on a vacation in Playa del Carmen. You can relax on your private balcony overlooking the jungle, enjoy a drink from the minibar, relax in a king-size bed or one of the two double beds... and outside the room, you’ll be able to enjoy endless activities and culinary delights that will turn your all-inclusive vacation into an unforgettable trip.
Junior Suite
The spacious Junior Suite includes two sofas and a king-size bed for a more comfortable vacation. You can gaze at the jungle that surrounds the hotel from the private balcony of your Suite, and enjoy services such as a minibar, in addition to the many other activities and the hotel’s unbeatable culinary offering.
Double Near Pool
The Double Near Poolis in an ideal location close to both the beach and the pool where you are only steps away from a refreshing swim whenever you feel like it. You can also unwind taking in jungle views on your room’s private balcony.
Family Two Bedrooms
The Family – Two Bedrooms features two adjoining rooms so the whole family can comfortably enjoy their vacation at Playa del Carmen. One of the rooms has a king-size bed and the other has two double beds. Both have a private balcony with views of the garden or jungle and a standard bathroom.
Junior Suite Ocean Front
In the Junior Suite Ocean Front, you can gaze at the Caribbean sea from your room’s private balcony. Furthermore, it is located close to the beach and the hotel pool, allowing you to make the most of your vacation. Inside the room, you’ll have all the comforts you need, including two sofas and a king-size bed or two double beds and many other amenities that will make your vacation in the Caribbean unforgettable.
Suite Presidential
In the Suite Presidential you can gaze at the Caribbean while you enjoy the hot tub on your terrace. Inside the room there are 212square meters² at your disposal, divided into a large bedroom with a king-size bed, dressing room, living room with separate dining room, and kitchenette. You’ll also be in an ideal location on the second floor, close to the beach and the pool.
Additional Room Categories
Double Superior by the Pool
This room has been recently renovated and is located close to both the white sandy beach that’s right in front of the hotel and the pools. It’s the perfect choice for the whole family if you want to have an incredible time in absolute comfort. Its private balcony has jungle views, so you can relax while admiring the lush Caribbean vegetation.
We create custom curated vacation packages. We take the time to understand your individual preferences, budget, and travel aspirations. Whether you're dreaming of a serene beach getaway, an adventurous mountain retreat, or a culturally rich city exploration, our dedicated team is here to craft an itinerary that perfectly aligns with your vision.
Your love story is unique and special, and we understand your wedding should be, too!
Everything you need to celebrate your special day with elegance and simplicity. It's the perfect start to the perfect marriage. Our frequently asked questions area has many answers about our process.