Alena Warfield

Independent Destination Wedding Travel Agent

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I flew Icelandair and it was .....

I recently flew Icelandair ( economy ) for the first and probably last time!

Founded in 1937 first operating domestic routes. Later merged with another airline to form Flugfélag Íslands, which eventually became Icelandair. They have multiple direct options from the US to their hub city Keflavík (KEF) in Iceland.
Unfortunately, flying from Texas, none of these departure points were favorable for me. They certainly have a hold on the market and competitors have had little success offering similar routes. So Chicago to Iceland was the route I opted for. This flight was about 6 hours and I upgraded to the 'extra leg room' I will note the extra leg room was nice. But I also ended up with a row to myself, so it was relatively unnecessary.

Prior to departure I didn't research much about the airline as I didn't necessarily have an alternative, in hindsight I wished I would have!!! WiFi was at a cost, there were NO snacks offered, food was required to be pre-ordered ( days prior ) and would also come at an additional cost ( all in Euros ) . Beverage service occurred twice and alcoholic BOGO offers were pushed and water was hard to come by. While I did take advantage of the wine BOGO offer, I was also under the assumption I would be eating in the near future.

They do have seat back entertainment available, but limited US options and even worse .... no electricity outlets, USB only. I did my best to sleep away my hunger on this flight. Overall it wasn't an awful arrival experience but the return flight home would prove to be much different.

Returning to the US, we had a full flight with limited to no air conditioning ( which you'd assume would prompt them to serve more beverages to keep folks happy - FALSE ) We were hot, thirsty and cranky for 6.5 hours... the Wifi was broken and all electric outlets were 'being upgraded and out of service.'

This is certainly a no frills airline, which I can understand... but not when charging prices like they're a top 5 Airline.

I'd love to say this was a great flight experience and that it was worth it for the price, but that would all be a lie. But don't let it discourage you from visiting Iceland!

Alena Warfield

Destination Wedding Travel Agent

Specializing in honeymoons, anniversary celebrations and destination weddings, I work alongside couples to plan each aspect of their romance travel. Narrowing down the many details of their vision for this special event, coordinating all aspects to make this dream a reality for each.

An expert luxury advisor with five star luxury travel packages. With a luxury travel company, Vincent Vacations.